User Guides
Setting Up Fax for 3CX
Setting up fax is a necessary part of most 3CX deployments. Despite fax technology is being outdated, it is still needed within most companies. This should allow you to be able to receive faxes without any issues. If you call the inbound DID, you should hear a dial...
Addings DIDs to 3CX
Adding DIDs to an Aatrox Communications SIP Trunk is easy. Once the SIP Trunk is registered please follow the instructions below: 1. Double click on the registered SIP Trunk 2. Click on the DIDs tab 3. Click on the Add DID, type in the new DID which has been added to...
How to Telnet into a Router
Routers and other network devices often run Telnet servers, allowing you to access the console on your network device and issue commands. Telnet is a text-based program included with Windows, and can be easily installed using the Windows Features control panel. Note:...
SIP Trunk Security: Our Top Tips
IT security is at the forefront of every business owner’s mind, and SIP trunk security should be included in every security plan. Unencrypted SIP traffic when sniffed on the network can be decoded and listened to as if the attacker were on the call themselves,...
Provisioning with DHCP “Option 66”
In this article: Creating the DHCP Option 66 Global Scope Reservation Scope String Value TFTP Phones Cisco 79XX HTTP Phones Cisco SPA Aastra Polycom Panasonic Creating the DHCP Option 66 Note: Not all DHCP servers have the capability to add or change the scope option,...
Configuring your Digital Receptionist
In this article Introduction Recording a menu prompt Creating a digital receptionist Dialling an extension directly Call by name Self-identification message Exchange server IVR integration Introduction The free 3CX Digital Receptionist feature (also know as an auto...
Audio and Video Codecs
What is a Codec? 0A codec is software or a device that compresses, decompresses, and converts analog and digital signals for transmission over a network. This speeds up the transmission and download time, as without them, high quality sound and video would take much...
Decision Making with 3CX Reports
So, your phone system has finally gone digital. 3CX has replaced the old analog box on the wall. A lot of data is being generated. How do you get it out? 3CX reports present you with a wide range of statistics that give you greater insight into how your company is...
Learning to Deploy or Maintain a 3CX Phone System
We generally recommend that customer speak to a partner before trying to manage a phone system implementation themselves - but if you’re so inclined, there are plenty of resources out there to help you. Learning to deploy and/or maintain a 3CX phone system takes time,...
3CX SIP Trunk Setup
Configuring a SIP trunk on 3CX with a supported provider could not be easier. Follow our guide below to set up Aatrox Communications SIP trunks from your 3CX management console. Need a hand? Feel free to get in touch.In this article Add SIP Trunk Additional DIDs...
SIP Trunking Australia
