Nutshell Integration

Aatrox Communications has developed a platform which allows us to integrate 3CX into one to many CRMs.

View all current integrated CRMs here

For more information, please contact us at 0383972990.


 Why use a CRM Integration with your phone system?

When integrating your CRM with your 3CX Phone system you will be able to know exactly who is calling before you pickup the phone. 3CX will automatically query the CRM to ensure it has the latest contact record details and download the contact to use in 3CX. The contact will then be able to be used to search and dial the contact, send SMS and display the Caller ID.

Nutshell Capabilities


Aatrox Communications is provides integration with Nutshell via easy and straightforward server-side configuration with the 3CX API for CRM. The integration provides many benefits to users of 3CX and Nutshell, including:

Contact Synchronization 
– inbound / outbound calls from / to external numbers trigger a CRM contact lookup to add to 3CX Contacts, so the contact name is automatically shown on your phone’s display when dealing with a call.
– Create a new contact automatically when a call is made or received from / to an unknown number.

Call Pop-ups 
– when using the 3CX Web Client, the customer record is brought up to you automatically when you receive an inbound call.

Call & Chat Journals 
– calls are logged as CRM call records.
– chats are logged as CRM activity records.

Click to Call 
– launch calls directly from Nutshell via 3CX, using the 
3CX Desktop App for Windows.



Get started with 3CX and Aatrox Communications today

Get in touch

Aatrox Communications is an Australian owned and operated full service SIP trunk provider. We specialise in connecting the traditional telephony network to the internet for small and large businesses.