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Setting up fax is a necessary part of most 3CX deployments. Despite fax technology is being outdated, it is still needed within most companies. This should allow you to be able to receive faxes without any issues. If you call the inbound DID, you should hear a dial tone.

The guide below will show you how to setup fax in a few simple steps:

1. Navigate to Settings in 3CX Sidebar
3CX settings
2. Select Fax Server
3CX settings options
3. Fill out the email address which you would like to faxes to be sent to
3CX fax server
4. Click Add DID/ DDI
fax server add DID
5. Choose from a DID/DDI. Learn how to add a DID here.
3CX select DID