VoIP Phones
VoIP Phones
VoIP Phones stands for ‘Voice over Internet Protocol’ Phones. It describes a type of telecommunications technology specifically designed to transmit voice and video data over the web through wired and wireless methods.
If you’re currently using landline phones for your business, it’s a good choice to consider making the switch to best VoIP phones for small business, enjoying the added features and benefits of an IP phone.
Trusted by leading communication platforms
Contents
How VOIP Phone Helps
How The VoIP Phone System Can Help Your Business
There are a wide range of reasons why the VoIP Phone System from VoIP business phone providers is a far superior choice for your office’s communications. A VoIP telephone excels with more advanced features like enhanced flexibility and connectivity. With an internet-connected device / IP phone, the VoIP technology helps small businesses to large international companies connect directly with their customers and employees, internationally.
Traditional business telephony only allows you to make calls and send faxes. In contrast, VoIP offers a wide range of additional features that are extremely useful for commercial operations. These include advanced call reports, the integration of third-party services, intelligent call routing, auto-attendant features, and much more.
Cost-Effectiveness
VoIP phone systems are far more price-competitive than their traditional landline-based predecessors. Their cost-efficiency is partly because, rather than requiring you to install new physical lines and structures, VoIP phones leverage off the existing internet infrastructure in your office.
They offer the exceptional call quality you expect for your commercial operations, alongside various additional collaborative and communicative features, all at a much lower cost.
As VoIP-based calls are routed through the internet, this also means that when you use them to make long-distance calls, you won’t have to pay the high fees traditional telcos charge for such services.
Scalability
You’ll need more devices and connections as your company grows. VoIP systems make it easy to expand your telecommunications and add new lines by simply clicking a button. This considerable potential for scalability means that VoIP phones allow you to keep your business communications organised, no matter whether you’re a small operation or a vast, multinational enterprise.
In contrast, expanding a traditional landline system requires the physical laying of copper lines. This means that using VoIP will save you the time, disruption to your business’ operations, and reduce the capital outlay needed to expand traditional systems.
Types of VoIP Phones
Different Types of VoIP Phones
Before you can start implementing VoIP phone technology for your business, you’ll have to consider how you plan to use it. Part of these considerations will include examining how you use your existing phone system and assessing whether you want to fully replace it with the best VoIP business phones, or simply complement it with additional functionality.
You’ll need to think about which features of your existing phone system are essential for your business. For instance, if your operations involve a lot of outdoor activity, you’ll probably need phones that you can easily use outdoors.
You’ll also need to consider which features of this new system you’ll need to facilitate your business’ future growth.
Take the time to include stakeholders from all critical parts of your business during this selection process. This should include IT staff and anyone working on data security (as all voice calls will run as data-based communications) and anyone using your new VoIP phones in their day-to-day work.
That means consulting with sales staff, contact centre workers, and any other employees who work directly with engaging your customers. They will have handy insights as to which features of these new phones will be critical for your operations. It will be easier for you to select a VoIP system that offers the right features, functionalities, and specifications to help your business as it moves forward with their input.
Why use VoIP?
Why use VoIP To Business?
Companies have increasingly begun to see the benefits of equipping their staff with the tools necessary to work from home. As businesses grow ever more global, systems such as desktop VoIP phones, which can effectively facilitate remote working, will allow you to take advantage of opportunities to expand your operations into new markets.
VoIP can help you move direct extensions to new geographical locations with nothing more than the click of a mouse. Plus, as many of these systems offer integrative functionality with other features for team collaboration, VoIP represents an excellent investment for streamlining your operations.
VoIP systems can also benefit voice communications taking place within the office. They can support call centres, customer service operations, and connections run through other communication channels, such as text messaging or videoconferencing. You can connect VoIP systems to media as diverse as fax machines, conference calls, wireless handsets, and much more.
Features of modern VoIP phones
What are the typical features of modern VoIP desk phones?
The modern user expects VoIP-based telephones to provide advanced functionality such as shared meeting collaborations, voicemail to email transcription and call recording.
As most of these phone systems work across various channels, they have become known as ‘Unified Communications as a Service’ (UCaaS) tools. UCaaS operations are usually cloud-based and include software clients to enhance their functions over a range of devices.
One of the greatest appeals of our cheapest VoIP phones is their ability to work in diverse environments. Dedicated VoIP phones can be anything from a traditional analogue desk telephones, to wireless headsets, to even softphones.
This latter category aren’t actually physical phones at all! Instead, they’re virtual, software-based interfaces that affix to telephones to offer an extensive range of communication services.
VoIP Phones
VoIP Phones: A Smarter Way to Manage Customer Interactions
VoIP-based phones can also integrate with other back-office applications, such as Customer Relationship Management (CRM) software or help desk platforms. That’s why they make it much easier to manage communications with customers all from one single place.
With a VoIP interface, you also can use different phone numbers in different global locations. This allows your customers to reach you using familiar local numbers even if you have no physical presence in their country.
The best VoIP phones for business can help you build trust among a novel consumer base as you expand into new markets. They can also ensure that customers unwilling to pay expensive, long-distance calling fees are still able to get in touch with your business.
