In the current digital business environment, effective communication is essential for organisational success. Traditional phone lines, once a staple in business communication, are increasingly replaced by more modern solutions like SIP Trunking. Here, we will examine...
User Guides
Become A 3CX Pro User With Our Handy Quick Reference Guide
3CX is a very popular VoIP, or voice over internet protocol, phone system that offers an impressive range of features and benefits for businesses of all sizes. It cleverly uses advanced technology to provide you with a great experience. Even though this phone system...
VoIP Phone Services: Does Your Choice Of VoIP Service Provider Really Matter?
We are living in a wonderful age where we can use the internet for everything. As a business owner, you can order crucial supplies online, learn more about the business world and even use innovative VoIP phones to communicate with vital business partners and valuable...
Advantages and Disadvantages of ISDN
What is ISDN?ISDN, meaning Integrated Services Digital Network, is an all-digital network that’s provided through telephone carriers. It works by allowing voice and data to be transmitted through existing telephone lines. Through this digital transmission, you can...
5 Strategic Advantages Of IP Voice vs. ISDN
ISDN is an outdated technology that’s nearing its end, and so it’s inevitable that many businesses are needing to find another solution to their telephony needs. IP Voice, also known as VoIP, is a great option to change to, but understanding what the differences are...
What Is SIP Trunking And How Does It Work?
If you are not familiar with technical terms, you may be wondering what SIP trunking is and what SIP trunk providers do. These concepts may sound confusing, but they’re actually quite simple to understand - and you’ve probably used SIP trunking without realizing...
What is the difference between SIP trunking and VoIP?
What is SIP trunking? And what is VoIP? If you have never heard of either of these terms, they may sound complicated. But did you know that you probably use one or both of them every day? This article will explain just what the difference is and why they’re vital for...
Why Does VoIP Matter To Your Business
Transitioning to the cloud has never been bigger, or better for businesses running and maintaining a successful communication team. Just by doing away with your old telecommunication lines and switching to VoIP (voice over Internet Protocol), you can be saving...
Becoming a 3CX Certified Engineer
The process for VoIP providers to become certified 3CX engineers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying...
3CX WordPress Integration
With all the updates and integrations with the 3CX WordPress Live Chat plugin that 3CX have rolled out lately, we figured it was time to put together a comprehensive guide to get set up and in touch with your customers. Live Chat Requirements 3CX WordPress integration...