3CX Update 6 – Beta Available

3CX Update 6 – Beta Available

3CX have announced a new Update 6 beta is live, including a number of bug fixes and an update to Office 365 syncing. This next update to come is a big one for the 3CX partners out there – already available for partners to test, the 3CX hosting solution is getting...
SIP Trunking Features

SIP Trunking Features

SIP trunking and VoIP are quickly becoming the main players in the business telecom sphere – and it’s not difficult to see why. The features that suddenly become accessible after changing from the traditional business phone system, to SIP lines and VoIP,...
Feature Highlight: Call Flow Designer

Feature Highlight: Call Flow Designer

The call flow designer makes call handling simple. Drag and drop pre-built building blocks to design your call flow, getting as complex as required without ever having to touch a line of code. Once your call flow is complete, upload it to 3CX via your management...
Feature Highlight: Instance Manager

Feature Highlight: Instance Manager

Here at Aatrox Communications, we work closely with many fantastic 3CX partners, as well as everyone on our team having the highest level of training to ensure we support our partners and end-customers. The 3CX instance manager is one thing we often recommend (and use...
Feature Highlight: Skill-Based Routing

Feature Highlight: Skill-Based Routing

Skill-based routing was introduced to 3CX in the v16 update for enterprise users, after being requested across the world. It is widely known as a popular queue strategy among call centres, and enables customers to get to the agent best suited for their call....