User Guides
Managing Your IP Phones
In this article Introduction Adding Phones Plug & Play (LAN & SBC) Remote Extensions (RPS Server) Legacy Phones (By MAC) Updating Firmware Accessing the UI Changing Settings Introduction The "Phones" section of the 3CX Management Console provides an easy way...
3CX Extension Management
In this article Introduction General Voicemail Forwarding Rules Provisioning BLF Options Rights Delegating Management Granular Access Managing 3CX Clients Integration Introduction Creating and managing 3CX extensions is made simple by accessing the Extensions screen...
Recording Calls & Management
In this article: Introduction Recording a call Managing Recordings Web client Windows Mac Android iOS Introduction Call recording provides a number of benefits for both a business and it's clients and customers. From quality control, to modernized record keeping -...
Microsoft Dynamics CRM Integration with 3CX
In this article Introduction Integrating Microsoft Dynamics 365 CRM with 3CX Dynamics Online Configuration 3CX Server Side Configuration Introduction CRM integration with 3CX enables you to launch calls with a single click directly from your applications, as...
Number Porting
Number porting is a necessary process when making the move from a traditional phone system to a IP phone system. The process involves both carriers confirming exactly which numbers need to be ported over from losing carrier to Aatrox Communications. While in theory...
Software PBX – Which OS do you choose?
Software PBX and your Operating System The PBX industry has grown significantly in the last decade, with a number of companies offering an open source software PBX to be run on a mainstream operating system as part of a company’s IT infrastructure. When deciding on...
4 considerations for 3CX in the cloud
When deploying a new 3CX phone system for your business, you may find that utilising a public cloud provider is the best choice for your business, particularly if you don’t have supported infrastructure already. Cloud hosting eliminates the need to buy new hardware,...
Hardware Requirements for 3CX
In this article: Supported Operating Systems Operating systems not supported or tested Hardware requirements Up to 16 simultaneous calls Up to 64 simultaneous calls Up to 256 simultaneous calls Up to 1,024 simultaneous calls Extra requirements Supported Operating...
What Do I Need to Know about ALG?
Disable it! What is ALG? The SIP Application Layer Gateway is common in many routers and is turned on by default. The ALG intercepts and analysis specific incoming traffic and controls whether to allow or deny said traffic to the application server. The purpose of...
Creating a conference with a PIN enabled
Conference calls are a great way of connecting with staff regardless of their geographic location, and are one of the many features included in the 3CX phone system. To ensure another layer of security to a clients’ business, 3CX offers a security pin requirement for...
SIP Trunking Australia
