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VoIP over Satellite connection – Will it work?

VoIP over Satellite connection – Will it work?

VoIP performs best with a small amount dedicated bandwidth, a quality focused codec used and low latency from the handset to the SIP trunk provider. While it is possible to use a IP based phone system when a few of these requirements are absent, you will have to keep...

Working Remotely: Tips and Tools

Working Remotely: Tips and Tools

Due to the pandemic currently sweeping the world, a large portion of the world's workforce has gone online. To some, this was a welcome change, or perhaps even no change at all to those already working remotely. To others - it's definitely been an adjustment. We've...

Understanding SIP: How SIP Trunking Works

Understanding SIP: How SIP Trunking Works

What is SIP?SIP has opened up a greater opportunity for businesses and telecom providers alike, given the ease of setup and its low cost. SIP stands for Session Initiation Protocol. IP telephony and communications are defined by key protocols, among these Protocols is...

Getting Started with SIP Trunking

Getting Started with SIP Trunking

SIP Trunking allows telephone services to be delivered over IP – a core part of Voice over IP, or VoIP. A SIP Trunk is used to replace older style analog and ISDN connections and allow customer phone systems and devices to be connected to telecom service providers...

Navigating the 3CX Call Flow Designer

Navigating the 3CX Call Flow Designer

If you have been keeping up to date with the latest 3CX updates, you would have no doubt heard of Call Flow Designer. The 3CX Call Flow Designer (CFD) allows you to visually create call flows with ready to use building blocks such as transfer, disconnect & record....

Managing Your 3CX Voicemail

Managing Your 3CX Voicemail

Introduction Voicemail messages can be accessed by any phone on the network provided you have the extension number and the PIN configured in the extension. Note: Your administrator may reconfigure the default voicemail number (999). If this number doesn't work,...

Google Voice VoIP Solution

Google Voice VoIP Solution

It seems that each week Google releases another feature to add to their ever-expanding suite. Regardless of what you do or where, there’s a pretty good chance you are already using Google for organising your life. If you’re not, you probably have an iPhone. So that’s...

Cloud VoIP – Finding Your Best Solution

Cloud VoIP – Finding Your Best Solution

Many industries and services are embracing the idea of cloud-first – VoIP is clearly no different. Cloud-first is simply the idea that if a service is able to be hosted in the cloud, it should. A cloud based VoIP phone system has a number of benefits for businesses of...