by Sean | Sep 14, 2018 | User Guides
In this article Introduction Creating a Call Queue Advanced Features Additional Options Introduction Depending on the type of business you run, you may have a large volume of calls coming in at any one time. 3CX has a number of features to assist in answering and...
by Sean | Aug 31, 2018 | User Guides
In this article Introduction Default Group Creating Groups Rights Global Rights User & Manager Rights Introduction Grouping extensions allows the admin to determine what information is shown to which users. Rights for a user can be determined on a group-by-group...
by Sean | Aug 31, 2018 | User Guides
In this article Introduction Adding Phones Plug & Play (LAN & SBC) Remote Extensions (RPS Server) Legacy Phones (By MAC) Updating Firmware Accessing the UI Changing Settings Introduction The “Phones” section of the 3CX Management Console provides...
by Sean | Aug 24, 2018 | User Guides
In this article Introduction General Voicemail Forwarding Rules Provisioning BLF Options Rights Delegating Management Granular Access Managing 3CX Clients Integration Introduction Creating and managing 3CX extensions is made simple by accessing the Extensions screen...
by Sean | Aug 7, 2018 | User Guides
In this article: Introduction Recording a call Managing Recordings Web client Windows Mac Android iOS Introduction Call recording provides a number of benefits for both a business and it’s clients and customers. From quality control, to modernized record keeping...
by Sean | Jul 23, 2018 | Latest Updates, User Guides
In this article Introduction Integrating Microsoft Dynamics 365 CRM with 3CX Dynamics Online Configuration 3CX Server Side Configuration Introduction CRM integration with 3CX enables you to launch calls with a single click directly from your applications, as...