Streamlined CRM Communication
Enhance your communication and CRM efficiency with Aatrox’s HubSpot and 3CX integration solutions.
About Freshdesk
Integrating HubSpot with the 3CX Phone System and Aatrox’s SMS app transforms how Australian businesses manage leads and communicate. Sync your cloud-based phone system with HubSpot’s powerful CRM to automate call handling, log interactions, and send SMS directly from contact records. This solution empowers your team to boost conversions and delight customers without switching apps.
HubSpot’s CRM excels at lead nurturing, marketing automation, and sales tracking, making it ideal for small to medium Australian businesses. When integrated with Aatrox’s 3CX Phone System and enhanced by our SMS app, it becomes a seamless communication hub. Below are the core benefits your team will enjoy once the integration is live: Whether you’re a retailer, consultancy, or startup, this solution ensures you capture every lead, streamline communication, and save time, all backed by Aatrox’s 24/7 Australian support.
When a lead calls, 3CX pulls their HubSpot contact details and displays them on your screen instantly. You’ll see their name, lead status, and recent interactions before answering, enabling personalized engagement.
Every inbound and outbound call is logged as an activity in the associated HubSpot contact. record, ensuring accurate tracking without manual updates.
Use the Aatrox Communications SMS app to send text messages from the “Aatrox Communications SMS” card in HubSpot’s right sidebar. Check the contact’s phone number, click “Send SMS,” and type your message in a new window—no app switching needed.
Calls handled by our Aatrox AI Assistant, an AI voice assistant, are automatically tagged and logged in HubSpot, triggering follow-up tasks or campaigns to nurture leads effectively.
All team members with HubSpot access can view call logs, SMS history, and lead updates in real-time, supporting seamless ollaboration across remote or in-office teams.
SMS Capabilities
Aatrox Communications provides HubSpot SMS integration via easy and straightforwardserver-side configuration with the 3CX CRM.
Yes, the Aatrox Communications SMS app and 3CX integration are available for all HubSpot users with a valid HubSpot CRM account. The SMS app works across HubSpot’s free and paid plans, while 3CX integration may require a 3CX Professional or Enterprise license for full functionality. Contact us to confirm compatibility.
Absolutely. During setup, you can configure which calls and SMS messages are logged into HubSpot, choosing between full automation or selective logging. For example, you can log only outbound SMS or calls from specific leads, tailoring the integration to your workflow.
Security is our priority. The integration uses encrypted API connections and role-based permissions to protect your HubSpot and 3CX data. SMS messages are transmitted securely, and no data is stored outside your systems, ensuring compliance with Australian privacy standards.
No, the integration and SMS app are designed to work seamlessly without impacting your phone system or HubSpot CRM performance. Aatrox’s Cloud PBX ensures reliable VoIP, and the SMS app operates as a lightweight add-on within HubSpot’s interface.
Aatrox Communications provides 24/7 Australian-based support for both the 3CX integration and SMS app. Our Melbourne team handles onboarding, troubleshooting, and maintenance, with direct assistance available at +61 3 8397 2990 or via our support website.
Start with us
Ready to elevate your 3CX Zoho CRM integration? Contact Aatrox Communications today to discover how we can transform your business workflows.
Looking for reliable business communication solutions? Whether you need VoIP services, business phone systems, SIP trunking, 1300 numbers, or cloud PBX solutions, our team at Aatrox Communications is here to assist you.
Have a question or need expert advice on the best communication solutions for your business? Reach out to us via phone or email, and our team will be happy to assist you.
Aatrox Communications is an Australian owned and operated full service SIP trunk provider. We specialise in connecting the traditional telephony network to the internet for small and large businesses.
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