3CX is a very popular VoIP, or voice over internet protocol, phone system that offers an impressive range of features and benefits for businesses of all sizes. It cleverly uses advanced technology to provide you with a great experience. 

Even though this phone system is made with user-friendliness and ease of use in mind, you might still have some trouble understanding it or using it. After all, switching to a new kind of phone system or technology can be very confusing if you’re already used to an older kind. 

So, this useful article is here to lend you a hand. We’re here to help you understand your opportunities and how they can make your Australian business even better than it already is. 

What Is A 3CX Phone System?

This is a software-based PBX, or private branch exchange, that enables businesses like yours to replace their traditional telephone system with a more modern solution.

As the world evolves, so must we. Newer technologies allow us to communicate with people all over the world effortlessly. This has allowed modern businesses to thrive.

What makes this technology so beneficial? A few very notable advantages of this are:

  • Cost Savings. This is a cost-effective way to improve your business’s communication capabilities. You’ll easily find a good, affordable package for your company when you work with a reliable service provider like us at Aatrox Communications. 
  • Scalability. 3CX is a scalable solution that can grow or shrink depending on your needs. Instead of paying for a package that doesn’t quite fit your needs or one that is too large for your team, you can find one that’s perfectly matched to you. Then, if your business changes, you can work with your service provider to alter it as needed.
  • Features. This offers a wide range of features that can really benefit you, your team and your valued customers.
  • Security. As a business, one of your top priorities should always be good security. This is a very secure solution that uses the latest encryption technology to protect the calls and data of your team and your customers.

How Can I Get This Phone System For My Australian Business?

The best way to securely get a 3CX plan for your company is to work with a dependable service provider like us at Aatrox Communications. We’re Australia’s preferred SIP trunking provider for a reason, and we’d be happy to help you find the phone system that’s best for your unique business. 

Getting your new system through us is simple and easy because we do our best to streamline the process for your convenience. We’ll be here to help you set up, maintain and use your brand-new system. This is the ideal solution for any business person who wants to maximise their company’s communication skills and capabilities. 

How Do I Use This Phone System Well To Maximise My Business?

Once you have your amazing new phone system installed, how do you use it well? Consider the following if you want to truly enhance your team and your company:

Take Time To Fully Learn Its Interface And Uses. Luckily, 3CX technology is designed with user-friendliness in mind. It’s generally very easy to learn and use. Users typically have an easy time getting used to the desktop application and the mobile application. 

However, this doesn’t mean you and your team shouldn’t take time to explore and get used to it. Make sure you try the technology for yourself so you don’t get confused or frustrated when you’re in the middle of working.

Explore Its Different Features. This phone system is known for its many incredible features, each of which could seriously enhance how well your team communicates with each other and the world. Consider trying out and mastering the elements that would help your business the most, such as:

  • Call Recording. This can help you keep a log of information without needing to call someone again for the same information.
  • Voicemail. Sometimes, no one’s available to receive a call. Voicemail allows people to leave helpful messages if no one’s available.
  • Call Forwarding. This useful feature allows calls to be forwarded to the right people.
  • Video Conferencing. It can be very difficult to get everyone in the same room at the same time for a meeting, especially in today’s climate. Video conferencing allows people to have an effective digital meeting.

Ensure Your Team Understands. Take some time to speak to your team about your new system and how to use it. Businesses are the most successful when the entire team is on the same page.

How Can I Improve My Australian Business Right Now?

As mentioned above, getting a new 3CX system for your Australian company is very easy – just call us at Aatrox Communications. You can visit our Aatrox Communications site for more details about what we can do for you.

Or, you can call us directly on 03 8397 2990. Reach out to us through our number or our contact page to get in touch.

Succeed and thrive with Aatrox Communications.