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How Does VoIP Work?

How Does VoIP Work?

Although most modern business owners appreciate the role of VoIP as a useful communication tool, not all that many of them know the ins and outs of how it all works – only that it works well.The quick textbook definition of VoIP is Voice Over Internet Protocol, a...

Fax Over SIP: Does It Work?

Fax Over SIP: Does It Work?

As good as traditional VoIP systems are, it’s not always simple to send or receive a fax without a bit of tinkering.Using VoIP & Fax togetherThere’s a lot to love about Voice Over IP (VoIP), a tool which allows businesses to use broadband digital networks to...

PSTN vs ISDN: What’s the difference?

PSTN vs ISDN: What’s the difference?

The next few years could create interesting challenges as well as opportunities for Australian businesses who want to communicate better with their customers and staff.PSTN vs ISDNSince the early 1990s, the country’s standard for hosted phone systems has been powered...

What is a Hosted Phone System?

What is a Hosted Phone System?

A hardwired telephone landline is a thing of the past. Not only is the technology outdated, but if you want a dedicated phone service installed you'll be forced to pay top dollar through the local phone company. If you've priced a landline for your business recently...

How many SIP trunks do I need?

How many SIP trunks do I need?

Switching from PSTN to SIP can save any business quite a bit of money, often cutting phone bills by 40%, so it’s no surprise many businesses are making the change. However like the adoption of any new technology, there’s a lot to be learned before fully committing to...

SIP Trunking Features

SIP Trunking Features

SIP trunking and VoIP are quickly becoming the main players in the business telecom sphere - and it's not difficult to see why. The features that suddenly become accessible after changing from the traditional business phone system, to SIP lines and VoIP, are enough to...

VoIP over Satellite connection – Will it work?

VoIP over Satellite connection – Will it work?

VoIP performs best with a small amount dedicated bandwidth, a quality focused codec used and low latency from the handset to the SIP trunk provider. While it is possible to use a IP based phone system when a few of these requirements are absent, you will have to keep...

Working Remotely: Tips and Tools

Working Remotely: Tips and Tools

Due to the pandemic currently sweeping the world, a large portion of the world's workforce has gone online. To some, this was a welcome change, or perhaps even no change at all to those already working remotely. To others - it's definitely been an adjustment. We've...

Understanding SIP: How SIP Trunking Works

Understanding SIP: How SIP Trunking Works

What is SIP?SIP has opened up a greater opportunity for businesses and telecom providers alike, given the ease of setup and its low cost. SIP stands for Session Initiation Protocol. IP telephony and communications are defined by key protocols, among these Protocols is...

Getting Started with SIP Trunking

Getting Started with SIP Trunking

SIP Trunking allows telephone services to be delivered over IP – a core part of Voice over IP, or VoIP. A SIP Trunk is used to replace older style analog and ISDN connections and allow customer phone systems and devices to be connected to telecom service providers...