Managing Your IP Phones

Managing Your IP Phones

In this article Introduction Adding Phones Plug & Play (LAN & SBC) Remote Extensions (RPS Server) Legacy Phones (By MAC) Updating Firmware Accessing the UI Changing Settings Introduction The “Phones” section of the 3CX Management Console provides...
3CX Extension Management

3CX Extension Management

In this article Introduction General Voicemail Forwarding Rules Provisioning BLF Options Rights Delegating Management Granular Access Managing 3CX Clients Integration Introduction Creating and managing 3CX extensions is made simple by accessing the Extensions screen...
Recording Calls & Management

Recording Calls & Management

In this article: Introduction Recording a call Managing Recordings Web client Windows Mac Android iOS Introduction Call recording provides a number of benefits for both a business and it’s clients and customers. From quality control, to modernized record keeping...
Number Porting

Number Porting

Number porting is a necessary process when making the move from a traditional phone system to a IP phone system. The process involves both carriers confirming exactly which numbers need to be ported over from losing carrier to Aatrox Communications. While in theory...
Software PBX – Which OS do you choose?

Software PBX – Which OS do you choose?

Software PBX and your Operating System The PBX industry has grown significantly in the last decade, with a number of companies offering an open source software PBX to be run on a mainstream operating system as part of a company’s IT infrastructure. When deciding on...