In business and in life, communication is one of the most essential tools we have. Through proper communication, companies can grow profitable, and the world can become a better place - and, with modern technology like incredible VoIP services and VoIP phones,...
With all the updates and integrations with the 3CX WordPress Live Chat plugin that 3CX have rolled out lately, we figured it was time to put together a comprehensive guide to get set up and in touch with your customers. Live Chat Requirements 3CX WordPress integration...
3CX is known for its ability to integrate with a number of different platforms to make your work life easier, and now Facebook Messenger has been added to that growing list. As of the latest update, V16 Udpdate 7 Alpha, the 3CX Chat Feature now allows you to chat with...
It's no surprise that VoIP has exploded in this past year - keeping companies and teams together as we navigate through 2020. Previously VoIP may have been thought of as purely a digital phone line, but now end users across the world are starting to discover the many...
Updates to the Google Chrome and Microsoft Edge browsers are expected to hit at the end of August, featuring enhanced security checks. To ensure there aren’t any compatibility issues with the 3CX browser extensions, a second beta for 3CX update 6 has been...
3CX have announced a new Update 6 beta is live, including a number of bug fixes and an update to Office 365 syncing.This next update to come is a big one for the 3CX partners out there – already available for partners to test, the 3CX hosting solution is getting...
SIP trunking and VoIP are quickly becoming the main players in the business telecom sphere - and it's not difficult to see why. The features that suddenly become accessible after changing from the traditional business phone system, to SIP lines and VoIP, are enough to...
The call flow designer makes call handling simple. Drag and drop pre-built building blocks to design your call flow, getting as complex as required without ever having to touch a line of code. Once your call flow is complete, upload it to 3CX via your management...
Here at Aatrox Communications, we work closely with many fantastic 3CX partners, as well as everyone on our team having the highest level of training to ensure we support our partners and end-customers. The 3CX instance manager is one thing we often recommend (and use...
Skill-based routing was introduced to 3CX in the v16 update for enterprise users, after being requested across the world. It is widely known as a popular queue strategy among call centres, and enables customers to get to the agent best suited for their call....
