What is SIP Forking? SIP Forking is the process of splitting (or forking) a SIP call to multiple endpoints. This allows the one incoming call to ring at multiple locations, either all at once (parallel forking) or one device at a time (sequential forking). An example...
When making the change to VoIP, there are a number of decisions to be made – which phone system to choose, the setup of your virtual receptionist, and what number option to decide on. On top of all of these – is deciding on which type of phone is going to be best for...
Many businesses today require a lot more than your traditional voice communication. Businesses spread over multiple locations may at times require conference calling, video calling, screen sharing – the list goes on. As technology evolves and the world becomes more...
VoIP integration with a CRM adds a great competitive advantage to your business. Combining CRM features with the functionality of a unified communications suite adds to productivity and reduces double handling of information.At Aatrox Communications, we're happy to...
Zoho CRM brings together all communication channels into one package, allowing for easy access to everything from your emails to your social media. Including VoIP integration with the Zoho suite ensures minimal overlap and that nothing is missed. Zoho as a...
ZenDesk CRM effectively manages the entire sales lifecycle – from first contact to conversion. This CRM offers a number of features that put them ahead of the pack in many ways, and adding VoIP integration with ZenDesk ensures that all features within the suite work...
ConnectWise is a cloud-based CRM that centralises all of a business’ customer information. The award-winning IP PBX recommended (and used) by us here at Aatrox Communications is available to be integrated with ConnectWise and is able to be set up in a matter of...
VoIP integration with Vtiger is a great way to get the most out of your CRM. Out of the box, tiger offers a number of features to streamline your sales and helpdesk processes such as: Scheduling and creating appointments with automatic reminders and notifications...
If you’ve ever been in the market for a CRM, you’ve no doubt heard of Salesforce. It’s considered to be the #1 CRM by industry leaders, and with the seemingly never-ending list of features and solutions, VoIP integration with Salesforce is an obvious choice for...
Nutshell is a small business CRM software for B2B sales teams. It allows you to contain all customer information in the one place, view and track business leads and generate performance reports. In addition to automating the B2B sales process, VoIP integration for...
