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Businesses of all sizes are making the move from traditional PSTN lines to SIP trunking, due to the reduced costs...
What are Protocols? A very simple overview of a protocol is that it is a set of rules. These rules...
When making the move to an IP PBX, each business will have to decide whether they wish to keep their...
Small to medium businesses don’t often require a dedicated server, and that kind of investment purely for an IP PBX...
Sales, techs and other remote workers often spend long amounts of time away from their desk. This could often see...
What is SIP Forking? SIP Forking is the process of splitting (or forking) a SIP call to multiple endpoints. This...
When making the change to VoIP, there are a number of decisions to be made – which phone system to...
Many businesses today require a lot more than your traditional voice communication. Businesses spread over multiple locations may at times...
VoIP integration with a CRM adds a great competitive advantage to your business. Combining CRM features with the functionality of...
Zoho CRM brings together all communication channels into one package, allowing for easy access to everything from your emails to...