The next few years could create interesting challenges as well as opportunities for Australian businesses who want to communicate better with their customers and staff.PSTN vs ISDNSince the early 1990s, the country’s standard for hosted phone systems has been powered...
A hardwired telephone landline is a thing of the past. Not only is the technology outdated, but if you want a dedicated phone service installed you'll be forced to pay top dollar through the local phone company. If you've priced a landline for your business recently...
Switching from PSTN to SIP can save any business quite a bit of money, often cutting phone bills by 40%, so it’s no surprise many businesses are making the change. However like the adoption of any new technology, there’s a lot to be learned before fully committing to...
SIP trunking and VoIP are quickly becoming the main players in the business telecom sphere - and it's not difficult to see why. The features that suddenly become accessible after changing from the traditional business phone system, to SIP lines and VoIP, are enough to...
VoIP performs best with a small amount dedicated bandwidth, a quality focused codec used and low latency from the handset to the SIP trunk provider. While it is possible to use a IP based phone system when a few of these requirements are absent, you will have to keep...
Due to the pandemic currently sweeping the world, a large portion of the world's workforce has gone online. To some, this was a welcome change, or perhaps even no change at all to those already working remotely. To others - it's definitely been an adjustment. We've...
What is SIP?SIP has opened up a greater opportunity for businesses and telecom providers alike, given the ease of setup and its low cost. SIP stands for Session Initiation Protocol. IP telephony and communications are defined by key protocols, among these Protocols is...
SIP Trunking allows telephone services to be delivered over IP – a core part of Voice over IP, or VoIP. A SIP Trunk is used to replace older style analog and ISDN connections and allow customer phone systems and devices to be connected to telecom service providers...
A study in 2019 found that of all organisations that had moved to cloud services, 81% of them were Office 365 users. It should come as no surprise then, that an advanced feature of 3CX is of course Office 365 integration.The 3CX and Office 365 integration seamlessly...
Whether you have desk phones, softphones or a scattered mix of both, managing them from the 3CX Management console could not be easier.3CX works with top telecom hardware companies to ensure interoperability between devices, making life easier for users and admins...
