Bitrix24 is a cost-effective CRM, available for free for up to 12 users and allows for VoIP integration.
It comes out-of-the-box with great features for collaboration and communication, the most notable being:
- Social intranet – think Facebook for business with an activity stream to easily share where you are up to on any given project (there’s even a “like” button!)
- Standard business workflows – Leave requests, expenses purchase requests
- Project Management – Tasks can be assigned and tracked
VoIP integration for Bitrix24 streamlines the communications process, not just between colleagues but clients also.
By simply downloading an application from the Bitrix24 Marketplace, you open your business up to features such as:
- Click to call – Launch calls directly from your Bitrix24 contacts
- New Contacts – Create new contacts automatically when someone new calls from an unknown number
- Customer Record – The Bitrix24 customer record is brought up automatically during a call, ensuring you have all the information you need when you need it
- Call Records – Calls are automatically logged in Bitrix24, including the duration of the call and who took it
For more information on how you can integrate your IP PBX with Bitrix24, get in touch with us today.
Not using Bitrix24? Check out our list of supported CRMs here.