by Sean | Jun 21, 2021 | Latest Updates, Partner Deployments, User Guides
What is SIP trunking? And what is VoIP? If you have never heard of either of these terms, they may sound complicated. But did you know that you probably use one or both of them every day? This article will explain just what the difference is and why they’re vital for...
by Sean | May 24, 2021 | Learn More, Partner Deployments, User Guides
Transitioning to the cloud has never been bigger, or better for businesses running and maintaining a successful communication team. Just by doing away with your old telecommunication lines and switching to VoIP (voice over Internet Protocol), you can be saving...
by Sean | Nov 21, 2020 | Learn More, Partner Deployments, User Guides
The process for VoIP providers to become certified 3CX engineers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying...
by ashleigh | Nov 2, 2020 | Feature Highlight, User Guides
With all the updates and integrations with the 3CX WordPress Live Chat plugin that 3CX have rolled out lately, we figured it was time to put together a comprehensive guide to get set up and in touch with your customers. Live Chat Requirements 3CX WordPress integration...
by ashleigh | Nov 1, 2020 | Feature Highlight, Latest Updates, User Guides
3CX is known for its ability to integrate with a number of different platforms to make your work life easier, and now Facebook Messenger has been added to that growing list. As of the latest update, V16 Udpdate 7 Alpha, the 3CX Chat Feature now allows you to chat with...
by ashleigh | Sep 2, 2020 | Learn More, User Guides
One of the first rules many of us in sales learn is “it’s not about what we want; it’s what the customer wants.” This is generally great advice for helping a new or an existing client solve a problem or improve what they do by offering them the best product or service...
