Feature Highlight: Call Flow Designer

Feature Highlight: Call Flow Designer

The call flow designer makes call handling simple. Drag and drop pre-built building blocks to design your call flow, getting as complex as required without ever having to touch a line of code. Once your call flow is complete, upload it to 3CX via your management...
Feature Highlight: Instance Manager

Feature Highlight: Instance Manager

Here at Aatrox Communications, we work closely with many fantastic 3CX partners, as well as everyone on our team having the highest level of training to ensure we support our partners and end-customers. The 3CX instance manager is one thing we often recommend (and use...
Feature Highlight: Skill-Based Routing

Feature Highlight: Skill-Based Routing

Skill-based routing was introduced to 3CX in the v16 update for enterprise users, after being requested across the world. It is widely known as a popular queue strategy among call centres, and enables customers to get to the agent best suited for their call....
Feature Highlight: Video Conferencing

Feature Highlight: Video Conferencing

3CX have cemented themselves as pioneers in the unified communications space, with their feature-rich video conferencing solution offering much more than video. The modern workforce is changing, with employees often working in multiple locations, whether out of...