CRM Integrations
3CX Odoo CRM Integration
Unlock the full power of your open-source business suite with Aatrox’s 3CX Odoo CRM integration, connecting Odoo’s all-in-one CRM, sales, invoicing, and project tools with seamless calls to close deals faster and delight customers.
Get Started with Odoo integration
About Odoo CRM
Odoo CRM is part of the world’s most popular open-source business platform, used by over 12 million users globally. It delivers a complete sales pipeline, lead scoring, automated follow-ups, email templates, VOIP integration, and real-time reporting, all fully integrated with Odoo’s ERP, accounting, inventory, e-commerce, and project modules. With unlimited users on the Community edition and affordable Enterprise plans, Odoo offers unmatched flexibility and scalability for startups to large enterprises looking for a single, unified system.
Why Integrate Odoo CRM with 3CX?
Imagine a lead calling and instantly seeing their full Odoo history, opportunities, quotes, invoices, support tickets, and project tasks, before you pick up. That’s the advantage of 3CX Odoo CRM integration. It bridges Odoo’s powerful business suite with 3CX’s enterprise VoIP, giving your team complete context on every call. No more switching apps or lost information, just faster conversions and better service.
Complete Customer View:
See leads, opportunities, quotes, and tickets the moment the phone rings.
Automated Actions:
Log calls directly into Odoo activities and trigger workflows or emails.
End-to-End Integration:
Works across Odoo CRM, Sales, Invoicing, Helpdesk, and Project modules.
Perfect for Growing Businesses:
Unlimited users and open-source flexibility at no extra cost.
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How Aatrox Makes It Happen
At Aatrox Communications, we’re Odoo integration specialists. We deliver custom Local (hosted locally) Odoo CRM integration with 3CX, supporting self-hosted Odoo instances or Odoo.sh/Odoo Online. Our team configures the secure connector, maps your custom fields, sets up call pop and journaling, and tests everything end-to-end. Whether you run Community or Enterprise edition, we make it work perfectly.
Here’s how we do it:
Review your Odoo instance (self-hosted or cloud) and module usage.
Configure the official Odoo VoIP connector or custom API/webhook solution.
Map contacts, opportunities, projects, and tickets to 3CX events.
Test live calls and provide ongoing Australian-based support.
CRM Features
Features of 3CX Odoo CRM Integration
Contact Synchronization:
Auto-sync Odoo partners/contacts with 3CX, caller name instantly displayed.
Contact Lookup:
Search Odoo by phone during ringing, see full customer record before answering.
Call Pop:
One-click to open the exact partner, opportunity, or ticket in Odoo.
Call Journaling:
Automatically log answered/missed calls as Odoo activities on the correct record.
Chat Journaling:
Push SMS/WhatsApp/Facebook chats into Odoo discussions.
Click to Call:
Dial directly from Odoo partners, opportunities, or tasks.
Call Recording:
Recordings auto-attached to the relevant Odoo record.
AI Transcription and Summarization:
AI transcribes and summarises calls, posted into Odoo notes or tasks. AI transcription and summarization available exclusively with an Enterprise 3CX license.
*AI transcription and summarization available exclusively with an Enterprise 3CX license.
Video Demonstration
Watch the 3CX Odoo CRM integration in action, see instant call pop, opportunity lookup, automatic activity logging, and workflow triggers in under 2 minutes.
Case Study
Scaling a Manufacturing Business with Odoo + 3CX
A growing manufacturer using Odoo ERP was losing sales opportunities because reps couldn’t access quotes or project status during customer calls. Aatrox deployed a full 3CX Odoo CRM integration across their self-hosted instance. Results in the first quarter:
- 55% increase in on-call quote conversions
- 100% of calls automatically logged as Odoo activities
- Zero missed follow-ups thanks to workflow triggers
- Full visibility from lead → opportunity → manufacturing order
They now manage the entire customer journey from one platform, no data silos, no lost revenue.
Explore More 3CX CRM Integrations
Ready for more powerful connections? Aatrox delivers expert 3CX integrations including:
- 3CX GoHighLevel CRM Integration: All-in-one marketing + sales for agencies.
- 3CX ServiceM8 Integration: Job management for tradies and field service.
- 3CX Covetrus Ascend Integration: Complete veterinary practice management.
- 3CX Method CRM Integration: QuickBooks-native CRM for wholesalers & services.
- 3CX Vtiger Integration: Open-source sales + marketing automation.
3CX Webhook/API Request Integration: Connect any custom platform. For bulletproof hosting, see our 3CX Hosted Solutions.
Start with us
Get Started with Aatrox
Ready to turn every call into a closed deal with 3CX Odoo CRM integration?
Contact Aatrox Communications today, we’ll have you live in days, whether you’re on Odoo Community, Enterprise, or self-hosted.
FAQs
FAQs for 3CX Odoo CRM Integration
A real-time two-way connection that brings Odoo partner/opportunity data into 3CX and logs every call back as an Odoo activity automatically.
Yes, Aatrox specialises in on-premise/local Odoo deployments with full 3CX connectivity.
Absolutely, correctly identifies and displays the right company/partner record regardless of how many companies you manage.
Yes, missed calls can automatically create tasks, send emails, or move opportunities through your pipelines.
100%, calls can pop open tickets or project tasks and log activities directly against them.
Yes, AI transcription and summarization require an Enterprise 3CX license and are posted straight into Odoo notes.