Introduction
Voicemail messages can be accessed by any phone on the network provided you have the extension number and the PIN configured in the extension.
Note: Your administrator may reconfigure the default voicemail number (999). If this number doesn’t work, contact your administrator.
Accessing Your Voicemail
- Dial 999 to access the voicemail menu
- Enter your PIN and dial # as prompted
- Choose from the following options:
- * – Play messages
- 9 – Options
- # – Exit
Accessing the Voicemail of Another Extension
- Dial 999 to access the voicemail menu
- Press #
- Dial the extension number you wish to access
- Dial the PIN configured in the extension
You will then have access to the voicemail of your selected extension.
3CX Voicemail Options
- Option 1: Change profile status
- Option 3: Dial a number
- Option 4: Delete all read messages
- Option 5: Change self-identification message
- Option 6: Play mailbox information
- Option 7: Change voicemail PIN number
- Option 8: Change greeting message
- Option 9: Restart voice menu prompts
