User Guides

1300 Number Costs: What You Need to Know Before You Sign Up

1300 Number Costs: What You Need to Know Before You Sign Up

What Are 1300 Numbers? 1300 numbers are 10-digit local call numbers used by Australian businesses to enhance accessibility and professionalism. Callers are charged local call rates, no matter where they are in Australia, making it an affordable and convenient way for...

How to Set Up and Optimize IP Phones for Your Business

How to Set Up and Optimize IP Phones for Your Business

Switching from traditional phone systems to IP phones isn’t just about staying current—it’s about enjoying high-quality calls, ease of use, and saving up to 60% on communication costs. Businesses worldwide are embracing VoIP technology for audio and video calls, and...

Become A 3CX Pro User With Our Handy Quick Reference Guide

Become A 3CX Pro User With Our Handy Quick Reference Guide

3CX is a very popular VoIP, or voice over internet protocol, phone system that offers an impressive range of features and benefits for businesses of all sizes. It cleverly uses advanced technology to provide you with a great experience.  Even though this phone system...

Advantages and Disadvantages of ISDN

Advantages and Disadvantages of ISDN

What is ISDN?ISDN, meaning Integrated Services Digital Network, is an all-digital network that’s provided through telephone carriers. It works by allowing voice and data to be transmitted through existing telephone lines. Through this digital transmission, you can...

5 Strategic Advantages Of IP Voice vs. ISDN

5 Strategic Advantages Of IP Voice vs. ISDN

ISDN is an outdated technology that’s nearing its end, and so it’s inevitable that many businesses are needing to find another solution to their telephony needs. IP Voice, also known as VoIP, is a great option to change to, but understanding what the differences are...

What Is SIP Trunking And How Does It Work?

What Is SIP Trunking And How Does It Work?

If you are not familiar with technical terms, you may be wondering what SIP trunking is and what SIP trunk providers do. These concepts may sound confusing, but they’re actually quite simple to understand - and you’ve probably used SIP trunking without realizing...