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Failover Requirements with an End Customer
Aatrox Communications is here to help with customer 3CX deployment advice and installation configuration if needed.Aatrox Communications recently received a call from an end customer with a few SIP Trunk and 3CX deployment related queries, including the need for a...
MPLS Connections and Site-to-Site VPN 3CX Deployment
Aatrox Communications recently worked with a partner on a 3CX deployment, and we wanted to take the time to give a bit of detail on best-practice VoIP infrastructure. 3CX can be deployed in a number of different ways. Choosing the right method to use can be tricky,...
A Cloud Based Phone System Provisioned Without Going Onsite
Aatrox Communications is always working with partners to find the most efficient ways to deploy 3CX phone systems. Recently we worked with a new Aatrox partner that had been contacted by a lead who found them on the 3CX website. The new customer had a number of...
Update to 3CX Smartphone Apps (October)
3CX Android and iOS apps have had a UI overhaul, now with a less cluttered appearance in preparation for future updates.UI ImprovementsIt’s often amazing how much of a difference little changes can make. In this most recent update of the 3CX smartphone apps, we see...
3CX Update 6 is now in BETA
Over the last few weeks 3CX has been rolling out updates for each element of the phone system leading up to the final update for 3CX v15.5 – Update 6. After reading about the upcoming features and improvements that the 3CX smartphone updates were preparing for, we are...
3CX WebMeeting Update (August)
3CX have released a huge update of WebMeeting, the award winning web conferencing feature. Since the release of WebMeeting in 2015, this popular web conferencing feature has seen 3CX take home a number of awards. After a successful 3 years, 3CX has released a huge new...
3CX Update for iOS (July)
3CX have announced an upcoming BETA release of their 3CX iOS app, to be available on the Apple app store. After the success of the Android BETA release, a new 3CX iOS client is due to be released on BETA. Similar to the Android release, the 3CX iOS BETA has added...
Microsoft Dynamics CRM Integration with 3CX
In this article Introduction Integrating Microsoft Dynamics 365 CRM with 3CX Dynamics Online Configuration 3CX Server Side Configuration Introduction CRM integration with 3CX enables you to launch calls with a single click directly from your applications, as...
3CX Bluetooth Integration Available in Android BETA
Along with fixes, improvements and other new features, 3CX Bluetooth integration has taken the spotlight this month.3CX CallKit FunctionalityThe much anticipated CallKit functionality is now available in the BETA release of the 3CX Android app. Calls can now be easily...
3CX v16 Alpha 2
This December just passed, 3CX released a new update for v16 as an early Christmas present, including some additional much sought-after features!BLF ConfigurationIf you’ve been using 3CX for some time, you may be familiar with the Busy Lamp Field (BLF). A BLF is a...
3CX Webinar Plugin
January 2019 brought us a new 3CX plugin for WordPress that allows your customers to contact you directly. 3CX has continued with the WordPress plugins by adding a new 3CX webinar feature to dazzle, educate and inspire.SetupThe setup on the 3CX webinar plugin is...
Your VoIP Disaster Recovery Plan
Regardless of where you are in the world, natural disasters or even accidents in the office or server room can happen at any time. Maybe there’s a fire or hurricane, or a burst pipe on the floor above. Ask yourself – if this were to happen in your office, would your...
6 Benefits of a Softphone
As VoIP continues to expand and grow in the business world, softphones are quickly becoming the preferred choice over the traditional desk phone. In the past, when starting a business or bringing on new employees, physical desk phones had to be purchased and would...
3CX VoIP Providers
The 3CX certification process for VoIP providers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying end customers with...
SIP Trunking Basics
Businesses of all sizes are making the move from traditional PSTN lines to SIP trunking, due to the reduced costs and improved scalability associated. SIP Trunking - SIP Trunking allows telephone services to be delivered over IP – a core part of Voice over IP,...
Common Protocols Used in VoIP
What are Protocols? A very simple overview of a protocol is that it is a set of rules. These rules are used by computers for communicating data, and each step is defined by a protocol through the communication process. SIP - Session Initiation Protocol SIP is used for...
Google Voice VoIP Solution
It seems that each week Google releases another feature to add to their ever-expanding suite. Regardless of what you do or where, there’s a pretty good chance you are already using Google for organising your life. If you’re not, you probably have an iPhone. So that’s...
Cloud VoIP – Finding Your Best Solution
Many industries and services are embracing the idea of cloud-first – VoIP is clearly no different. Cloud-first is simply the idea that if a service is able to be hosted in the cloud, it should. A cloud based VoIP phone system has a number of benefits for businesses of...
Managing Your 3CX Voicemail
Introduction Voicemail messages can be accessed by any phone on the network provided you have the extension number and the PIN configured in the extension. Note: Your administrator may reconfigure the default voicemail number (999). If this number doesn't work,...