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Failover Requirements with an End Customer
Aatrox Communications is here to help with customer 3CX deployment advice and installation configuration if needed.Aatrox Communications recently received a call from an end customer with a few SIP Trunk and 3CX deployment related queries, including the need for a...
MPLS Connections and Site-to-Site VPN 3CX Deployment
Aatrox Communications recently worked with a partner on a 3CX deployment, and we wanted to take the time to give a bit of detail on best-practice VoIP infrastructure. 3CX can be deployed in a number of different ways. Choosing the right method to use can be tricky,...
A Cloud Based Phone System Provisioned Without Going Onsite
Aatrox Communications is always working with partners to find the most efficient ways to deploy 3CX phone systems. Recently we worked with a new Aatrox partner that had been contacted by a lead who found them on the 3CX website. The new customer had a number of...
Microsoft Dynamics CRM Integration with 3CX
In this article Introduction Integrating Microsoft Dynamics 365 CRM with 3CX Dynamics Online Configuration 3CX Server Side Configuration Introduction CRM integration with 3CX enables you to launch calls with a single click directly from your applications, as well as...
A new 3CX Android client is in BETA
Last week 3CX released a new BETA version of their Android app, available from the Google play store. The new version of the 3CX Android app addresses a number or issues, including those related to PUSH calls. Android users now have the ability to have PUSH...
Yealink: Challenging traditional telephony
Over the last few years there has been some very interesting changes happening in the telecommunications handset space. We are seeing manufacturers having to keep up with the phone system providers who are setting the pace around the number of features which need to...
3CX Update for iOS
About the Update One of the great benefits of the 3CX phone system is the ease of use across both Android and iOS devices. This past week, and to finish off the month on a high for iOS users, 3CX released an update for the 3CX iOS app. According to 3CX, the number of...
3CX Maintenance Renewal
3CX maintenance renewal ensures you are using the most stable and secure phone system by giving you access to the latest service packs and versions which have been released. Maintenance renewal is included in the first year of your 3CX Perpetual License and included...
3CX Update 6 is now in BETA
Over the last few weeks 3CX has been rolling out updates for each element of the phone system leading up to the final update for 3CX v15.5 – Update 6. After reading about the upcoming features and improvements that the 3CX smartphone updates were preparing for, we are...
3CX WebMeeting Update (August)
3CX have released a huge update of WebMeeting, the award winning web conferencing feature. Since the release of WebMeeting in 2015, this popular web conferencing feature has seen 3CX take home a number of awards. After a successful 3 years, 3CX has released a huge new...
Update to 3CX Smartphone Apps (October)
3CX Android and iOS apps have had a UI overhaul, now with a less cluttered appearance in preparation for future updates.UI ImprovementsIt’s often amazing how much of a difference little changes can make. In this most recent update of the 3CX smartphone apps, we see...
Common Protocols Used in VoIP
What are Protocols? A very simple overview of a protocol is that it is a set of rules. These rules are used by computers for communicating data, and each step is defined by a protocol through the communication process. SIP - Session Initiation Protocol SIP is used for...
Hosted PBX vs On-Premise PBX
When making the move to an IP PBX, each business will have to decide whether they wish to keep their IP PBX on-premise, or have it hosted elsewhere by another company. Both options have their benefits and drawbacks, and the decision will often come down to the size of...
3CX IP PBX Appliance
Small to medium businesses don’t often require a dedicated server, and that kind of investment purely for an IP PBX isn’t often a popular idea. Creating an IP PBX Appliance using a Mini PC is an easy, cost effective way to run your IP PBX. The setup process for an IP...
VoIP Assisting Remote Workers
Sales, techs and other remote workers often spend long amounts of time away from their desk. This could often see them missing important calls, emails and meetings while on the road. With the use of a number of popular VoIP features, remote workers are able to carry...
SIP Forking
What is SIP Forking? SIP Forking is the process allowing a single SIP (session initiation protocol) call to be directed to multiple devices. An upgrade from traditional call forwarding, two types of SIP Forking is available – parallel forking, or sequential forking....
6 Benefits of a Softphone
As VoIP continues to expand and grow in the business world, softphones are quickly becoming the preferred choice over the traditional desk phone. In the past, when starting a business or bringing on new employees, physical desk phones had to be purchased and would...
3CX VoIP Providers
The 3CX certification process for VoIP providers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying end customers with...
Your VoIP Disaster Recovery Plan
Regardless of where you are in the world, natural disasters or even accidents in the office or server room can happen at any time. Maybe there’s a fire or hurricane, or a burst pipe on the floor above. Ask yourself – if this were to happen in your office, would your...