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Failover Requirements with an End Customer

Failover Requirements with an End Customer

 Aatrox Communications is here to help with customer 3CX deployment advice and installation configuration if needed.Aatrox Communications recently received a call from an end customer with a few SIP Trunk and 3CX deployment related queries, including the need for a...

MPLS Connections and Site-to-Site VPN 3CX Deployment

MPLS Connections and Site-to-Site VPN 3CX Deployment

Aatrox Communications recently worked with a partner on a 3CX deployment, and we wanted to take the time to give a bit of detail on best-practice VoIP infrastructure. 3CX can be deployed in a number of different ways. Choosing the right method to use can be tricky,...

A Cloud Based Phone System Provisioned Without Going Onsite

A Cloud Based Phone System Provisioned Without Going Onsite

Aatrox Communications is always working with partners to find the most efficient ways to deploy 3CX phone systems. Recently we worked with a new Aatrox partner that had been contacted by a lead who found them on the 3CX website. The new customer had a number of...

Update to 3CX Smartphone Apps (October)

Update to 3CX Smartphone Apps (October)

3CX Android and iOS apps have had a UI overhaul, now with a less cluttered appearance in preparation for future updates.UI ImprovementsIt’s often amazing how much of a difference little changes can make. In this most recent update of the 3CX smartphone apps, we see...

3CX Update 6 is now in BETA

3CX Update 6 is now in BETA

Over the last few weeks 3CX has been rolling out updates for each element of the phone system leading up to the final update for 3CX v15.5 – Update 6. After reading about the upcoming features and improvements that the 3CX smartphone updates were preparing for, we are...

3CX WebMeeting Update (August)

3CX WebMeeting Update (August)

3CX have released a huge update of WebMeeting, the award winning web conferencing feature. Since the release of WebMeeting in 2015, this popular web conferencing feature has seen 3CX take home a number of awards. After a successful 3 years, 3CX has released a huge new...

3CX Update for iOS (July)

3CX Update for iOS (July)

3CX have announced an upcoming BETA release of their 3CX iOS app, to be available on the Apple app store. After the success of the Android BETA release, a new 3CX iOS client is due to be released on BETA. Similar to the Android release, the 3CX iOS BETA has added...

Microsoft Dynamics CRM Integration with 3CX

Microsoft Dynamics CRM Integration with 3CX

In this article Introduction Integrating Microsoft Dynamics 365 CRM with 3CX Dynamics Online Configuration 3CX Server Side Configuration Introduction   CRM integration with 3CX enables you to launch calls with a single click directly from your applications, as...

3CX Bluetooth Integration Available in Android BETA

3CX Bluetooth Integration Available in Android BETA

Along with fixes, improvements and other new features, 3CX Bluetooth integration has taken the spotlight this month. 3CX CallKit Functionality The much anticipated CallKit functionality is now available in the BETA release of the 3CX Android app. Calls can now be...

3CX v16 Alpha 2

3CX v16 Alpha 2

This December just passed, 3CX released a new update for v16 as an early Christmas present, including some additional much sought-after features!BLF ConfigurationIf you’ve been using 3CX for some time, you may be familiar with the Busy Lamp Field (BLF). A BLF is a...

3CX Webinar Plugin

3CX Webinar Plugin

January 2019 brought us a new 3CX plugin for WordPress that allows your customers to contact you directly. 3CX has continued with the WordPress plugins by adding a new 3CX webinar feature to dazzle, educate and inspire. Setup The setup on the 3CX webinar plugin is...

6 Benefits of a Softphone

6 Benefits of a Softphone

As VoIP continues to expand and grow in the business world, softphones are quickly becoming the preferred choice over the traditional desk phone. In the past, when starting a business or bringing on new employees, physical desk phones had to be purchased and would...

3CX VoIP Providers

3CX VoIP Providers

The 3CX certification process for VoIP providers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying end customers with...

SIP Trunking Basics

SIP Trunking Basics

Businesses of all sizes are making the move from traditional PSTN lines to SIP trunking, due to the reduced costs and improved scalability associated.   SIP Trunking - SIP Trunking allows telephone services to be delivered over IP – a core part of Voice over IP,...

Common Protocols Used in VoIP

Common Protocols Used in VoIP

What are Protocols? A very simple overview of a protocol is that it is a set of rules. These rules are used by computers for communicating data, and each step is defined by a protocol through the communication process. SIP - Session Initiation Protocol SIP is used for...

Hosted PBX vs On-Premise PBX

Hosted PBX vs On-Premise PBX

When making the move to an IP PBX, each business will have to decide whether they wish to keep their IP PBX on-premise, or have it hosted elsewhere by another company. Both options have their benefits and drawbacks, and the decision will often come down to the size of...

Cloud VoIP – Finding Your Best Solution

Cloud VoIP – Finding Your Best Solution

Many industries and services are embracing the idea of cloud-first – VoIP is clearly no different. Cloud-first is simply the idea that if a service is able to be hosted in the cloud, it should. A cloud based VoIP phone system has a number of benefits for businesses of...

SIP Response Codes

In this article: 1xx - Provisional Responses 2xx - Success Responses 3xx - Redirection Responses 4xx - Request Failure 5xx - Server Failure Responses 6xx - Global Failure Responses 1xx - Provisional Responses (Informational) 1xx SIP Provisional Response codes are sent...

Google Voice VoIP Solution

Google Voice VoIP Solution

It seems that each week Google releases another feature to add to their ever-expanding suite. Regardless of what you do or where, there’s a pretty good chance you are already using Google for organising your life. If you’re not, you probably have an iPhone. So that’s...

Aatrox Communications is an Australian owned and operated full service SIP trunk provider. We specialise in connecting the traditional telephony network to the internet for small and large businesses.