CRM Integrations
3CX Microsoft 365 Integration
Aatrox Communications has developed a platform
which allows us to integrate 3CX into one to many CRMs.
Contact us to learn more with our integrated CRMs
Benefits of CRM Integration
Why use a CRM Integration
with your phone system?
When integrating your CRM with your 3CX Phone system you will be able to know exactly who is calling before you pickup the phone. 3CX will automatically query the CRM to ensure it has the latest contact record details and download the contact to use in 3CX. The contact will then be able to be used to search and dial the contact, send SMS and display the Caller ID.
CRM Capabilities
Microsoft 365 Integration Capabilities
Aatrox Communications is able to enable Microsoft Office 365 Integration with 3CX. Please see some of the integration capabilities below:
Standard License Integration
Sync user accounts from Microsoft M365/Azure Active Directory.
Enable Single Sign On so users can use their Microsoft O365 credentials to be able to login to the 3CX Web Client and Management Console
Professional License Integration
Users personal phone books can be synced with their personal 3CX phone books which allows them to be able to Call/SMS contacts easily
Shared Mailboxes are abled to be synced with the 3CX company phone book which allows all users to be Call/SMS contacts with ease
Enterprise License Integration
3CX Teams Integration allows users to be called by 3CX users and teams users to make/receive outbound/inbound calls via 3CX. Office 365 Phone System Licensing is required.
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