Streamlined CRM Communication
3CX Jobber CRM Integration
Give your field service team the client context they need on every call. Aatrox's 3CX Jobber CRM integration connects Jobber with 3CX. The result is instant access to client profiles, job history, quote status, and scheduled work the moment every call connects.
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Details on CRM Integration
About Jobber CRM
Jobber is the number one field service management software for home and commercial service businesses, trusted by over 100,000 businesses across more than 50 industries. Over 29 million jobs have been completed by Jobber-powered businesses, and users report an average of 12 hours saved per week and 44% revenue growth in their first year on the platform. Jobber brings quoting, scheduling, dispatching, job management, invoicing, payments, client management, team management, marketing tools, and online bookings all into one platform. Its AI tools help service businesses price jobs accurately, identify upsell opportunities, and keep client communication consistent. Jobber also features a built-in AI receptionist, a drag-and-drop calendar, a client hub for self-service bookings and approvals, field documentation, and a sales pipeline. It is used across plumbing, electrical, HVAC, landscaping, lawn care, cleaning, roofing, pest control, painting, pool service, pressure washing, tree care, handyman, and construction businesses. Mobile apps are rated 4.8 on the App Store and 4.5 on Google Play, keeping field teams connected from any location.
Why Integrate Jobber with 3CX?
Imagine a client calls to book a job or follow up on a quote. Before your team picks up, their full Jobber profile is already on screen. You can see their job history, outstanding quotes, scheduled visits, and any notes from previous work. That is the immediate advantage of 3CX Jobber CRM integration. Your team answers with full context, converts more enquiries on the first call, and keeps every job moving forward without switching between tools.
Full Client and Job Context on Every Call:
See job history, quote status, scheduled visits, and outstanding invoices before you say hello.
Convert More Enquiries on the First Call:
Answer new client calls with instant access to their request details and job requirements.
Automatic Call Logging:
Every answered and missed call is logged as an activity on the Jobber client record automatically. No manual entry needed.
Perfect for Australian Trades and Field Service Businesses:
Built for plumbers, electricians, HVAC technicians, landscapers, cleaners, and any team managing jobs and client calls in the field.
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How Aatrox Makes It Happen
At Aatrox Communications, we specialise in field service and trades software integrations for Australian businesses. We offer custom Local (hosted locally) Jobber CRM integration with the 3CX phone system. Secure on-premise and cloud deployments are both supported. Our team handles everything from API configuration and field mapping to call pop, activity logging, and end-to-end testing.
Here's how we do it:
Review your Jobber client records, jobs, quotes, and scheduling workflows.
Configure secure API connections to Jobber.
Map clients, jobs, quotes, and custom fields to 3CX call events.
Test live calls and provide ongoing support.
CRM Features
Features of 3CX Jobber CRM Integration
Contact Synchronization:
Auto-sync Jobber client records with 3CX. Caller name, property address, and job status appear instantly on every call.
Contact Lookup:
Search Jobber by phone number during a call. See job history, open quotes, upcoming scheduled visits, and outstanding invoices before answering.
Call Pop:
One click opens the exact Jobber client record or job directly from the 3CX call screen.
Call Journaling:
Answered and missed calls are automatically logged as activities on the Jobber client record. Zero manual entry required.
Chat Journaling:
Push SMS, WhatsApp, and Facebook messages into Jobber client notes. Every client touchpoint stays in one place.
Click to Call:
Dial clients or team members directly from any Jobber client or job record.
Call Recording:
Recordings are automatically attached to the relevant Jobber client record for easy reference, training, and compliance.
AI Transcription and Summarization:
Calls are transcribed and summarised, then posted into Jobber client notes. Available exclusively with an Enterprise 3CX license.
*AI transcription and summarization available exclusively with an Enterprise 3CX license.
Case Study
Increasing Job Conversion by 41% for an Australian Plumbing Business
A growing plumbing business in Australia was missing out on new job enquiries because office staff had no quick way to access client history or open quotes during inbound calls. They were manually searching Jobber mid-conversation, causing delays and lost bookings to competitors who responded faster. Aatrox deployed a full 3CX Jobber CRM integration with custom local hosting. Results in the first 90 days:
- 41% increase in call-to-booking conversion rate
- 100% of calls automatically logged into Jobber client records
- 5+ hours saved per week on manual CRM updates and post-call note entry
- Office team confidence improved significantly, with full job and quote context on every call
The business now converts more enquiries on the first call. Admin time is down, bookings are up, and clients get faster, more informed responses every time they call.
Explore More Integrations
Ready for more business acceleration? Aatrox offers powerful 3CX CRM integrations for Australian businesses, including:
- 3CX ServiceM8 Integration: Job management for trades and field service.
- 3CX GoHighLevel CRM Integration: All-in-one marketing and sales for agencies.
- 3CX Scoro CRM Integration: All-in-one PSA for professional services.
- 3CX Odoo CRM Integration: Open-source ERP and CRM for growing businesses.
- 3CX Agile CRM Integration: All-in-one sales, marketing and service for SMBs.
- 3CX Webhook/API Request Integration: Connect any custom platform.
For reliable local hosting, see our 3CX Hosted Solutions.
Start with us
Get Started with Aatrox
Ready to turn every call into a smarter sales conversation with 3CX Jobber CRM integration?
FAQs
FAQs for 3CX Jobber CRM Integration
It is a real-time connection between 3CX and Jobber. Client details, job history, quote status, and scheduled visits appear in 3CX during calls. Every call is automatically logged back into Jobber as a client activity.
Yes. It works with all Jobber plans and supports field service businesses of any size across Australia.
Yes. Missed calls can automatically create follow-up tasks or notes on the relevant Jobber client record so no new enquiry or job opportunity is ever lost.
Yes. Quote status and sales pipeline stage appear in 3CX during calls, and every call activity syncs back into Jobber to keep your pipeline and client records fully up to date.
Yes. Aatrox offers secure on-premise 3CX with full cloud Jobber connectivity. Ideal for Australian field service businesses with data sovereignty or security requirements.
Yes. AI transcription and summarisation require an Enterprise 3CX license. Summaries post directly into Jobber client notes.