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3CX Chanaxy AI Integration

Revolutionize your heavy machinery operations with Aatrox’s 3CX Chanaxy AI integration combining Chanaxy’s industry-specific AI tools with seamless calls to automate workflows, reduce downtime, and empower frontline teams. 

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    Details on CRM Integration

    About Chanaxy AI

    Chanaxy AI is an innovative AI platform dedicated to the heavy machinery industry, including construction, mining, agriculture, and equipment rental. It provides intelligent digital co-workers and a Frontline Tools Marketplace with plug-and-play AI modules for automating rental processes, service schedules, asset tracking, and more. Key features include the Chani Smart Assist, a conversational AI assistant powered by a domain-specific LLM for context-aware answers on machinery specs, troubleshooting, parts, rentals, servicing, sales, and operations. Chanaxy integrates with platforms like HubSpot and Insphire, enabling seamless data flow and task automation to boost productivity and collaboration. 

    Why Integrate Chanaxy AI with 3CX?

    Imagine a rental inquiry call where Chanaxy’s AI instantly pulls asset availability or service history, guiding the conversation with real-time insights. That’s the transformative potential of 3CX Chanaxy AI integration. It connects Chanaxy’s heavy industry AI ecosystem to 3CX’s robust VoIP, enabling automated call handling, data retrieval, and workflow triggers during conversations. It’s about minimizing downtime, accelerating decisions, and letting your teams focus on high-value work. 

    Industry-Specific Intelligence:

    Access Chanaxy’s domain LLM for machinery queries during calls.

    Automated Frontline Support:

    Trigger digital co-workers for rentals, servicing, or parts on the fly.

    Seamless Data Flow:

    Sync call events with Chanaxy tools for logging and follow-ups.

    Scalable for Heavy Industry:

    Ideal for rental, sales, and service teams in construction, mining, and agriculture.

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    How Aatrox Makes It Happen

    At Aatrox Communications, we specialize in custom AI integrations for specialized industries. We offer tailored Local (hosted locally) Chanaxy AI integration with 3CX, supporting secure on-premise or cloud deployments. Our experts configure APIs/webhooks, map industry workflows, and test for real-time performance — ensuring Chanaxy’s digital co-workers and Chani assist enhance every call. Explore more on our 3CX CRM Integrations page. 

    Here’s how we do it:

    Assess your Chanaxy setup and heavy machinery workflows.

    Build secure connections using APIs/webhooks for data exchange.

    Customize triggers for rentals, servicing, or asset queries.

    Test live scenarios and provide ongoing support.

    CRM Features

    Features of 3CX Chanaxy AI Integration

    Contact Synchronization:

    Auto-sync Chanaxy contacts/assets with 3CX for instant caller recognition. 

    Contact Lookup:

    Query Chanaxy’s database during calls for machinery specs or service history.

    Call Pop:

    Open Chanaxy tools or Chani assist with one click for real-time guidance. 

    Call Journaling:

    Log calls into Chanaxy workflows, triggering tasks or updates. 

     

    Chat Journaling:

    Push SMS/WhatsApp/Facebook chats into Chanaxy for unified frontline communication.

    Click to Call:

    Dial from Chanaxy rental/sales records. 

    Call Recording:

    Recordings sent to Chanaxy for storage and analysis.

    AI Transcription and Summarization:

    AI transcribes and summarizes calls, feeding insights to Chanaxy’s LLM. AI transcription and summarization available exclusively with an Enterprise 3CX license.

    *AI transcription and summarization available exclusively with an Enterprise 3CX license.

    Case Study

    Reducing Downtime for a Mining Equipment Rental Firm

    A mining equipment rental company struggled with slow inquiry responses and manual data checks, leading to lost rentals. Aatrox implemented a 3CX Chanaxy AI integration, enabling real-time asset availability lookups and automated follow-ups via digital co-workers. Results: 50% faster response times, 35% increase in rental bookings, and reduced downtime through Chani’s troubleshooting assist. Our custom solution empowered frontline teams while we handled the tech. 

    Explore More Integrations

    Ready for more AI-powered connections? Aatrox offers advanced 3CX integrations including: 

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    Get Started with Aatrox

    Ready to turn every phone call into a booked job with 3CX ChanaxyAI  integration?

    Contact Aatrox Communications today, most integrations live in under a week.

    FAQs

    FAQs for 3CX ChanaxyAI integration

    A custom connection between Chanaxy’s heavy industry AI (digital co-workers + Chani assist) and 3CX, enabling real-time queries and automation during calls. 

    It reduces downtime with instant specs/troubleshooting, automates rentals/servicing, and logs calls into ChanaxyAI workflows for faster operations. 

    Yes — integration allows querying Chani’s domain LLM for machinery knowledge in real-time conversations.

    Absolutely — calls can trigger plug-and-play tools for rentals, parts, or service scheduling. 

    Yes, Aatrox provides custom on-premise setups for secure industry data handling. 

    AI transcription/summarization requires Enterprise 3CX license; Chanaxy’s LLM works with standard configs.

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