3CX VoIP Providers

3CX VoIP Providers

The 3CX certification process for VoIP providers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying end customers with...
Common Protocols Used in VoIP

Common Protocols Used in VoIP

What are Protocols? A very simple overview of a protocol is that it is a set of rules. These rules are used by computers for communicating data, and each step is defined by a protocol through the communication process. SIP – Session Initiation Protocol SIP is...
Hosted PBX vs On-Premise PBX

Hosted PBX vs On-Premise PBX

When making the move to an IP PBX, each business will have to decide whether they wish to keep their IP PBX on-premise, or have it hosted elsewhere by another company. Both options have their benefits and drawbacks, and the decision will often come down to the size of...
VoIP Assisting Remote Workers

VoIP Assisting Remote Workers

Sales, techs and other remote workers often spend long amounts of time away from their desk. This could often see them missing important calls, emails and meetings while on the road. With the use of a number of popular VoIP features, remote workers are able to carry...