Creating a 3CX Bridge

Creating a 3CX Bridge

3CX allows you to call offices in separate locations for free by connecting two separate 3CX systems together. A 3CX bridge must be defined as either a “Master” or a “Slave”. The Master bridge is created on one phone system, and the slave is then created on the other....
Call Queues

Call Queues

In this article Introduction Creating a Call Queue Advanced Features Additional Options Introduction Depending on the type of business you run, you may have a large volume of calls coming in at any one time. 3CX has a number of features to assist in answering and...
Setting Up Extension Groups

Setting Up Extension Groups

In this article Introduction Default Group Creating Groups Rights Global Rights User & Manager Rights Introduction Grouping extensions allows the admin to determine what information is shown to which users. Rights for a user can be determined on a group-by-group...
Managing Your IP Phones

Managing Your IP Phones

In this article Introduction Adding Phones Plug & Play (LAN & SBC) Remote Extensions (RPS Server) Legacy Phones (By MAC) Updating Firmware Accessing the UI Changing Settings Introduction The “Phones” section of the 3CX Management Console provides...