Smart Business Call Automation
Transform Communication with 3CX AI Receptionist
Aatrox’s 3CX AI Receptionist is a powerful, intelligent voice assistant built on the 3CX Phone System that answers calls, qualifies leads, collects information, schedules appointments, and routes urgent matters — 24/7 — without ever needing a human receptionist on payroll.
It’s like having a professional, always-available front-desk team that speaks in your brand voice, understands context, and integrates directly into your existing workflows.
Request an AI Receptionist demo
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What exactly does the Aatrox AI Receptionist do?
It replaces (or significantly reduces) the need for a live receptionist by handling the first point of contact for callers. Depending on how you train it, the AI can:
Greet callers in a natural, branded tone
Ask qualifying questions (e.g., “What is your name and the reason for your call?”)
Collect structured information (name, phone, email, issue, urgency level, preferred appointment time, etc.)
Provide basic answers from your knowledge base or FAQs
Book appointments directly into your calendar/CRM
Assess urgency and either send instant email/SMS alerts to the right person or escalate to a live agent
Log the entire conversation (transcription + AI summary) into your CRM or email system
Everything is customizable — you decide the personality, the questions it asks, the tone, the escalation rules, and where the data goes.
Real-World Demo Numbers
– Call & Hear It Yourself
We have two live 3CX AI Receptionist demos you can call right now (no cost, no commitment):
- After-Hours Support Demo This assistant is trained to politely gather essential information from callers outside business hours, assess urgency (1–10 scale), and email a full summary + transcription to your on-call team — without giving any medical, legal or technical advice. 📞 Call now: +61 3 5911 1105
- Car Rental Assistant Demo Specialized assistant that checks vehicle availability, explains car options, collects booking details, confirms dates/times, and can escalate to a live agent if needed. 📞 Call now: +61 3 9087 2004
Why Choose an AI Receptionist?
An AI receptionist replaces traditional receptionists with cost-effective, round-the-clock call handling. For Adelaide’s small offices or Canberra’s corporate hubs, it automates inquiries, schedules appointments, and sends real-time updates via email or SMS, all managed through our Cloud PBX. This saves time and boosts professionalism.
With NBN Internet Plans for reliable connectivity, Aatrox’s 3CX AI receptionist ensures seamless communication for hybrid teams in Darwin or multi-site operations in Hobart, delivering a polished experience without the overhead.
Key Benefits of the
Aatrox 3CX AI Receptionist
24/7 Availability
Never miss a call again, even at 2 a.m. on weekends
Professional & Brand-Consistent Voice
Custom voice created with ElevenLabs (human-like, not robotic)
Intelligent Lead Qualification
Asks the right questions, filters junk, prioritizes urgent matters
Automatic CRM / Email Logging
Transcription + AI summary sent to your team or CRM instantly
Cost Reduction
Eliminates or dramatically reduces receptionist salary & after-hours staffing
Scalable & Compliant
Works with any size business, hosted in Australia, GDPR & Australian privacy compliant
Easy to Train & Update
No coding required — update scripts and knowledge base anytime
How We Build & Deploy
Your 3CX AI Receptionist
Discovery & Scripting
We sit with you (or do calls) to understand your business, caller types, common questions, escalation rules, and desired tone.
Voice Creation
We create a natural-sounding voice using ElevenLabs that matches your brand.
Knowledge Base & Training
Upload FAQs, product info, or policies. The AI learns from your materials.
LiveKit + OpenAI Integration
Real-time voice powered by LiveKit (low-latency WebRTC) + OpenAI for natural conversation and intent understanding.
Testing & Refinement
We run real calls, refine responses, and ensure the AI behaves exactly how you want.
Deployment & Monitoring
Live on your 3CX system. We monitor performance and fine-tune as needed.
Industries Already Using
Aatrox 3CX AI Receptionist
Healthcare & Clinics
After-hours triage, appointment booking, urgent alerts
Real Estate Agencies
Lead capture, viewing scheduling, agent routing
Trades & Home Services
Job booking, quote requests, emergency triage
Legal & Accounting Firms
Consultation scheduling, basic intake
Retail & E-commerce
After-hours order support, returns, FAQ handling
Hospitality & Restaurants
Reservation booking, event inquiries
Education & Training Providers
Enquiry handling, course info, enrolment routing
How to Get Started
Call one of our demo numbers above to experience the AI yourself
Book a short discovery call with Aatrox
We’ll create a custom script outline and voice demo for you
Approve and we deploy on your 3CX instance
Request a Custom AI Receptionist Demo
Common Questions About the Aatrox 3CX AI Receptionist
A normal IVR is menu-based and rigid (“press 1 for sales”). The Aatrox AI Receptionist has natural conversation, understands context, asks follow-up questions, qualifies urgency, and can create CRM contacts or book appointments — like a real receptionist.
No — most clients use the AI for after-hours, overflow, or simple inquiries, reducing the load on your human receptionist so they can focus on high-value tasks.
Yes. All data is processed securely, recordings are encrypted, and we host in Australia-compliant environments. We also offer configurable deletion/retention rules for privacy compliance.
The AI can escalate to a live agent instantly (transfer to queue or mobile), or take a message and notify your team via email/SMS.
Yes — using ElevenLabs we create a custom voice that matches your brand tone (friendly, professional, authoritative, etc.). You can even have different voices for different departments.
Start Today
Stop missing calls and start automating with intelligence.
Call one of our demo numbers now or contact Aatrox to build your custom 3CX AI Receptionist.