Managing Your IP Phones

Managing Your IP Phones

In this article Introduction Adding Phones Plug & Play (LAN & SBC) Remote Extensions (RPS Server) Legacy Phones (By MAC) Updating Firmware Accessing the UI Changing Settings Introduction The “Phones” section of the 3CX Management Console provides...
3CX Extension Management

3CX Extension Management

In this article Introduction General Voicemail Forwarding Rules Provisioning BLF Options Rights Delegating Management Granular Access Managing 3CX Clients Integration Introduction Creating and managing 3CX extensions is made simple by accessing the Extensions screen...
Recording Calls & Management

Recording Calls & Management

In this article: Introduction Recording a call Managing Recordings Web client Windows Mac Android iOS Introduction Call recording provides a number of benefits for both a business and it’s clients and customers. From quality control, to modernized record keeping...
What Do I Need to Know about ALG?

What Do I Need to Know about ALG?

Disable it! What is ALG?  The SIP Application Layer Gateway is common in many routers and is turned on by default. The ALG intercepts and analysis specific incoming traffic and controls whether to allow or deny said traffic to the application server. The purpose of...