6 Benefits of a Softphone

6 Benefits of a Softphone

As VoIP continues to expand and grow in the business world, softphones are quickly becoming the preferred choice over the traditional desk phone. In the past, when starting a business or bringing on new employees, physical desk phones had to be purchased and would...
3CX VoIP Providers

3CX VoIP Providers

The 3CX certification process for VoIP providers is in-depth and goes far beyond simple call in/ call out tests. 3CX is a diverse and feature rich phone system with many aspects to understand from deployment to maintenance. VoIP providers supplying end customers with...
SIP Trunking Basics

SIP Trunking Basics

Businesses of all sizes are making the move from traditional PSTN lines to SIP trunking, due to the reduced costs and improved scalability associated.   SIP Trunking – SIP Trunking allows telephone services to be delivered over IP – a core part of Voice over IP,...
Common Protocols Used in VoIP

Common Protocols Used in VoIP

What are Protocols? A very simple overview of a protocol is that it is a set of rules. These rules are used by computers for communicating data, and each step is defined by a protocol through the communication process. SIP – Session Initiation Protocol SIP is...
Creating a 3CX Bridge

Creating a 3CX Bridge

3CX allows you to call offices in separate locations for free by connecting two separate 3CX systems together. A 3CX bridge must be defined as either a “Master” or a “Slave”. The Master bridge is created on one phone system, and the slave is then created on the other....