Resources

3CX Extension Management

3CX Extension Management

In this article Introduction General Voicemail Forwarding Rules Provisioning BLF Options Rights Delegating Management Granular Access Managing 3CX Clients Integration Introduction Creating and managing 3CX extensions is made simple by accessing the Extensions screen...

Recording Calls & Management

Recording Calls & Management

In this article: Introduction Recording a call Managing Recordings Web client Windows Mac Android iOS Introduction Call recording provides a number of benefits for both a business and it's clients and customers. From quality control, to modernized record keeping -...

Deploying Fax over SIP for your Customers

Deploying Fax over SIP for your Customers

Many claim that fax (or facsimile) has been phased out and overtaken by the mass adoption of email, however in many industries this doesn’t appear to be the case. Many companies insist on keeping a fax line, paying anywhere between $30 - $60 a month for the service,...

Microsoft Dynamics CRM Integration with 3CX

Microsoft Dynamics CRM Integration with 3CX

In this article Introduction Integrating Microsoft Dynamics 365 CRM with 3CX Dynamics Online Configuration 3CX Server Side Configuration Introduction   CRM integration with 3CX enables you to launch calls with a single click directly from your applications, as well as...

Number Porting

Number Porting

Number porting is a necessary process when making the move from a traditional phone system to a IP phone system. The process involves both carriers confirming exactly which numbers need to be ported over from losing carrier to Aatrox Communications. While in theory...

Call Queues

Call Queues

In this article Introduction Creating a Call Queue Advanced Features Additional Options Introduction Depending on the type of business you run, you may have a large volume of calls coming in at any one time. 3CX has a number of features to assist in answering and...

Setting Up Extension Groups

Setting Up Extension Groups

In this article Introduction Default Group Creating Groups Rights Global Rights User & Manager Rights Introduction Grouping extensions allows the admin to determine what information is shown to which users. Rights for a user can be determined on a group-by-group...

Creating a 3CX Bridge

Creating a 3CX Bridge

3CX allows you to call offices in separate locations for free by connecting two separate 3CX systems together. A 3CX bridge must be defined as either a “Master” or a “Slave”. The Master bridge is created on one phone system, and the slave is then created on the other....

Installing 3CX on Debian Linux

Installing 3CX on Debian Linux

In this article:IntroductionSystem, Network and Firewall RequirementsSupported VM PlatformsSupported Mini PC'sInstalling Debian for 3CXRemoving Debian for 3CXManual InstallationIntroduction 3CX created an ISO of Debian Linux that is dedicated to 3CX. It is strongly...

Installing 3CX on Mac

Installing 3CX on Mac

In this article: Introduction System Requirements Installation Settings Quick Menu Introduction 3CX phone system for Mac enables you to connect with colleagues and clients straight from your Mac computer or laptop anywhere and at anytime. There are a number of...

Installing 3CX on Android

Installing 3CX on Android

In this article: Introduction System Requirements Installation Settings Introduction Initiate and receive office calls from your own extension from your Android mobile with minimal hassle and no extra cost. The 3CX Android app allows for features included on the...

Installing 3CX on Windows

Installing 3CX on Windows

In this article: Introduction System Requirements Installation Settings Quick Menu Introduction 3CX phone system for Windows enables you to connect with colleagues and clients straight from your Windows desktop computer or laptop anywhere and at anytime. There are a...

Download 3CX v15.5

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Aatrox Communications is an Australian owned and operated full service SIP trunk provider. We specialise in connecting the traditional telephony network to the internet for small and large businesses.