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Hosted PBX vs On-Premise PBX

When making the move to an IP PBX, each business will have to decide whether they wish to keep their IP PBX on-premise, or have it hosted elsewhere by another company. Both options have their benefits and drawbacks, and the decision will often come down to the size of...

3CX IP PBX Appliance

Small to medium businesses don’t often require a dedicated server, and that kind of investment purely for an IP PBX isn’t often a popular idea. Creating an IP PBX Appliance using a Mini PC is an easy, cost effective way to run your IP PBX. The setup process for an IP...

VoIP Assisting Remote Workers

Sales, techs and other remote workers often spend long amounts of time away from their desk. This could often see them missing important calls, emails and meetings while on the road. With the use of a number of popular VoIP features, remote workers are able to carry...

SIP Forking

What is SIP Forking? SIP Forking is the process of splitting (or forking) a SIP call to multiple endpoints. This allows the one incoming call to ring at multiple locations, either all at once (parallel forking) or one device at a time (sequential forking). Call...

Selecting a VoIP Phone

When making the change to VoIP, there are a number of decisions to be made – which phone system to choose, the setup of your virtual receptionist, and what number option to decide on. On top of all of these – is deciding on which type of phone is going to be best for...

Unified Communications

Many businesses today require a lot more than your traditional voice communication. Businesses spread over multiple locations may at times require conference calling, video calling, screen sharing – the list goes on. As technology evolves and the world becomes more...

VoIP Integration with Leading CRMs

VoIP integration with a CRM adds a great competitive advantage to your business. Combining CRM features with the functionality of a unified communications suite adds to productivity and reduces double handling of information.At Aatrox Communications, we're happy to...

VoIP Integration with Zoho

Zoho CRM brings together all communication channels into one package, allowing for easy access to everything from your emails to your social media. Including VoIP integration with the Zoho suite ensures minimal overlap and that nothing is missed. Zoho as a...

VoIP Integration with ZenDesk

ZenDesk CRM effectively manages the entire sales lifecycle – from first contact to conversion. This CRM offers a number of features that put them ahead of the pack in many ways, and adding VoIP integration with ZenDesk ensures that all features within the suite work...

VoIP Integration with ConnectWise

ConnectWise is a cloud-based CRM that centralises all of a business’ customer information. The award-winning IP PBX recommended (and used) by us here at Aatrox Communications is available to be integrated with ConnectWise and is able to be set up in a matter of...