by ashleigh | Nov 2, 2020 | Feature Highlight, User Guides
With all the updates and integrations with the 3CX WordPress Live Chat plugin that 3CX have rolled out lately, we figured it was time to put together a comprehensive guide to get set up and in touch with your customers. Live Chat Requirements 3CX WordPress integration...
by ashleigh | Nov 1, 2020 | Feature Highlight, Latest Updates, User Guides
3CX is known for its ability to integrate with a number of different platforms to make your work life easier, and now Facebook Messenger has been added to that growing list. As of the latest update, V16 Udpdate 7 Alpha, the 3CX Chat Feature now allows you to chat with...
by ashleigh | Oct 17, 2020 | Feature Highlight, Learn More
It’s no surprise that VoIP has exploded in this past year – keeping companies and teams together as we navigate through 2020. Previously VoIP may have been thought of as purely a digital phone line, but now end users across the world are starting to...
by ashleigh | Oct 11, 2020 | Learn More
Most small business owners and managers are familiar with PBX systems, which have pretty much been the standard for commercial phone systems going all the way back to the 1960s. Of course, today’s systems have come a long way from the most basic systems that were...
by ashleigh | Sep 2, 2020 | Learn More, User Guides
One of the first rules many of us in sales learn is “it’s not about what we want; it’s what the customer wants.” This is generally great advice for helping a new or an existing client solve a problem or improve what they do by offering them the best product or service...